Dear Mr Keats
I was very sorry to hear about your unfortunate experience, I think it was George Bernard Shaw that said we are two nations divided by a common language!
The trader you are complaining about is actually in The City of Westminster, i have given their contact details below and also copied them in to this response
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| The Playwright |
The trader you are complaining about is actually in The City of Westminster, i have given their contact details below and also copied them in to this response
City of Westminster
t: 020 76411111 f: 020 7641 1702 e: tradingstandards@westminster.gov.ukw: City of Westminster Trading Standards website
I am not really sure what the situation is when a contract is made abroad, but if the contract were made in the UK, I would have advised you to contact your credit card company, as under UK law they would be equally and severally liable to gether with the hotel, it may be worth contacting them anyway.
You may also be able to make a money claim on line using the UK courts, here is a link https://www.moneyclaim.gov.uk/
Best wishes
**** ****
Trading Standards Manager
Environmental Services Department
*****@cityoflondon.gov.uk
020 ****
Trading Standards Manager
Environmental Services Department
*****@cityoflondon.gov.uk
020 ****
Please don't print this e-mail unless you really need to
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